Your Privacy Matters at 7000bk

1. Data We Collect

1.1 Registration Data

When you create a 7000bk account, we collect the personal information you provide during the registration process. This includes your chosen username, email address, mobile phone number, date of birth, and country of residence. This data is necessary to establish and maintain your account, verify your age eligibility, and communicate with you regarding your account activity.

1.2 Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) obligations, we may request and collect copies of government-issued identification documents, such as a National Identity Card (NID), passport, or driving licence. We may also collect proof-of-address documents and selfie photographs for biometric matching purposes. KYC data is collected only when required for identity verification or withdrawal processing and is handled with the highest level of confidentiality.

1.3 Financial and Transaction Data

We collect information about deposits, withdrawals, and betting transactions conducted on the platform. This includes transaction amounts in Bangladeshi Taka (BDT), timestamps, payment method identifiers (such as bKash wallet numbers, Nagad account references, or masked Visa/Mastercard numbers), and transaction status records. We do not store full card numbers on our servers; payment processing is handled by PCI-DSS compliant third-party processors.

1.4 Usage and Behavioural Data

We automatically collect data about how you interact with the 7000bk platform. This includes pages visited, games played, betting patterns, session duration, click-through data, search queries within the platform, and feature usage statistics. This data is used in aggregate to improve platform performance and is also used to personalise your experience where you have not opted out of personalisation.

1.5 Device and Technical Data

When you access 7000bk, our servers automatically log technical information about your device and connection. This includes your IP address, browser type and version, operating system, screen resolution, device identifiers, referring URL, and time-zone setting. This information helps us optimise the platform experience across the range of devices used by our Bangladesh-based player community, including Android smartphones commonly used to access mobile wallets such as bKash and Nagad.

1.6 Communication Data

If you contact our support team via email or any other channel, we retain records of those communications, including the content of your messages, your email address, and any attachments you provide. These records are used to resolve your enquiry, maintain service quality, and fulfil our compliance obligations.

2. How We Use Your Data

2.1 Lawful Bases for Processing

7000bk processes your personal data on one or more of the following lawful bases: (a) Contract performance — processing necessary to provide the services you have signed up for; (b) Legal obligation — processing required to comply with applicable laws, including anti-money laundering (AML) and responsible gaming regulations; (c) Legitimate interests — processing that serves our reasonable business interests, such as fraud prevention and platform security, provided those interests do not override your rights; and (d) Consent — processing for marketing and personalisation purposes, where you have given explicit consent and retain the right to withdraw that consent at any time.

2.2 Primary Purposes

We use your personal data for the following primary purposes:

• Creating, maintaining, and securing your 7000bk account.
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer.
• Verifying your identity and age in accordance with our KYC obligations.
• Providing customer support and responding to your enquiries.
• Detecting, preventing, and investigating fraud, money laundering, and unauthorised account access.
• Complying with applicable legal and regulatory requirements.
• Administering bonuses, promotions, and loyalty programmes.
• Monitoring for responsible gaming indicators and, where applicable, applying account restrictions at your request or as required by our policies.

2.3 Secondary Purposes (with Consent)

Where you have given your consent, we may also use your data to send you promotional communications about new games, bonuses, seasonal offers (such as BPL cricket season promotions, Eid special events, or Pohela Boishakh campaigns), and platform updates. You may withdraw your consent to marketing communications at any time by contacting [email protected].

2.4 Automated Decision-Making

7000bk uses automated systems to detect potentially fraudulent activity, identify at-risk gambling behaviour, and apply account restrictions where thresholds are triggered. Where an automated decision significantly affects your account — such as a withdrawal restriction or account suspension — you have the right to request that a human member of our team reviews that decision. To exercise this right, contact [email protected] with the subject line "Automated Decision Review Request".

3. Data Sharing

3.1 Third-Party Service Providers

7000bk shares personal data with carefully selected third-party service providers who assist us in delivering the platform. These providers include payment processors, KYC and identity verification services, cloud infrastructure providers, customer support software providers, and analytics platforms. All third-party providers are contractually required to process your data only for the specified purpose and to maintain appropriate security standards. We do not sell your personal data to third parties.

3.2 Game Providers

Certain technical data — such as session tokens, bet amounts, and game outcomes — is shared with our game provider partners (including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming) to the extent necessary to deliver their game content on the 7000bk platform. Game providers are prohibited from using this data for any purpose other than game delivery and quality assurance.

3.3 Legal and Regulatory Disclosure

7000bk may disclose personal data to law enforcement agencies, regulatory authorities, or courts where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of 7000bk, our users, or third parties. We will notify affected users of such disclosures where permitted by law.

3.4 Business Transfers

In the event of a merger, acquisition, or sale of all or part of 7000bk's business assets, personal data held by 7000bk may be transferred to the acquiring entity as part of that transaction. Affected users will be notified of any such transfer and of any material changes to this Privacy Policy that result from it.

4. Cookies Policy

4.1 What Are Cookies

Cookies are small text files placed on your device when you visit a website. 7000bk uses cookies and similar tracking technologies (including local storage and session storage) to ensure the platform functions correctly, to remember your preferences, and to collect analytical data about platform usage.

4.2 Types of Cookies We Use

4.3 Managing Cookies

Strictly necessary cookies cannot be disabled, as they are essential to the core operation of the platform. You may disable functional, analytical, and performance cookies through your browser settings. Note that disabling certain cookies may affect the quality of your experience on 7000bk, including the persistence of your account preferences and session state between visits.

5. Data Retention

5.1 Retention Periods

7000bk retains personal data for as long as is necessary to fulfil the purposes described in this Policy, and in any event for no longer than required by applicable law. The following retention periods apply as a general guide:

5.2 Deletion After Retention Period

When the applicable retention period expires, 7000bk will securely delete or anonymise your personal data so that it can no longer be attributed to you as an individual. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes, as it no longer constitutes personal data.

6. Your Rights

6.1 Right to Access

You have the right to request a copy of the personal data that 7000bk holds about you. To submit a data access request, contact us at [email protected] with the subject line "Data Access Request". We will respond to verified requests within 30 days. We may ask you to confirm your identity before releasing any personal data.

6.2 Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. For account details such as your registered email address or mobile number, you may be able to update these directly within your account settings after login. For KYC documents and identity records, please contact our support team.

6.3 Right to Erasure

You may request deletion of your personal data in certain circumstances, such as where the data is no longer necessary for the purpose for which it was collected, or where you withdraw consent on which processing was based. Note that the right to erasure is not absolute — we may be required to retain certain data to comply with legal obligations (for example, AML record-keeping requirements). We will inform you of any data that cannot be erased and the reason why.

6.4 Right to Restrict Processing

You may request that we restrict the processing of your personal data in certain circumstances, such as while a dispute about data accuracy is resolved, or where you have objected to processing based on legitimate interests pending verification of whether our legitimate interests override yours.

6.5 Right to Object

You have the right to object to processing of your personal data where that processing is based on our legitimate interests, and where you believe your rights and freedoms override those interests. You also have an absolute right to object to processing for direct marketing purposes at any time, after which we will cease processing your data for that purpose without delay.

6.6 Exercising Your Rights

To exercise any of the rights described in this section, please contact the 7000bk privacy team at [email protected]. Include your registered username and a clear description of the right you wish to exercise. We will acknowledge your request within 5 business days and aim to resolve it within 30 calendar days. Complex requests may require up to an additional 60 days, in which case we will notify you of the extension.

7. Data Security

7.1 Technical Safeguards

7000bk implements a range of technical security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include Transport Layer Security (TLS/SSL) encryption for all data transmitted between your device and our servers, encryption of sensitive data fields at rest, firewalls and intrusion detection systems, and regular vulnerability assessments of our platform infrastructure.

7.2 Operational Safeguards

Access to personal data within the 7000bk organisation is restricted to staff members who require it to perform their specific role. All personnel with access to personal data are bound by confidentiality obligations and receive training on data protection practices. Access privileges are reviewed regularly and revoked promptly when no longer required.

7.3 Payment Security

Financial transactions on 7000bk are processed via PCI-DSS compliant payment processors. 7000bk does not store full payment card numbers on its own servers. Mobile wallet transactions via bKash, Nagad, Rocket, and Upay are processed through encrypted API channels that comply with the security standards of those respective providers.

7.4 Data Breach Response

In the event of a personal data breach that is likely to result in a risk to your rights or freedoms, 7000bk will notify affected users without undue delay via the email address registered on their account. The notification will describe the nature of the breach, the categories of data affected, the likely consequences, and the steps we have taken or propose to take to address the breach. 7000bk maintains an internal incident response plan that is reviewed and tested regularly.

8. Policy Updates

8.1 How We Notify You

7000bk reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable legal requirements. When material changes are made, we will notify registered users by sending an email to the address associated with their account and/or by displaying a prominent notice on the platform for a minimum of 14 days following the change.

8.2 Continued Use as Acceptance

Your continued use of the 7000bk platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree to the updated Policy, you should cease using the platform and contact us to request account closure and erasure of your personal data, where applicable.

8.3 Version History

This is version 1.0 of the 7000bk Privacy Policy, effective January 2026. A summary of material changes will be appended to this section as future versions are published, to help you understand what has changed since the version you previously reviewed.