Responsible Gaming at 7000bk

1. Our Commitment to Responsible Gaming

At 7000bk, we firmly believe that gambling is a form of entertainment, not a way to earn money, solve financial problems, or cope with stress. Our platform serves players across Bangladesh — from Dhaka and Chittagong to Sylhet, Khulna, Rajshahi, and beyond — and we take our responsibility to every one of those players seriously.

Responsible gaming is not a checkbox for us. It is embedded into every layer of the 7000bk experience: from our account registration process and payment controls to the tools available inside your account dashboard. We invest continuously in player protection technology and staff training so that we can identify and support players who may be at risk before problems escalate.

We work in accordance with internationally recognised responsible gambling frameworks, including the principles promoted by GamCare and similar organisations. Our policies are reviewed regularly to ensure they reflect best practice in player welfare and harm minimisation.

2. Age Restriction Policy

The minimum legal age to gamble on 7000bk is 18 years. This applies to all products on the platform — sports betting, live casino, slots, crash games, teen patti, and every other game or wagering feature. There are no exceptions to this rule.

2.1 Age Verification Process

During registration, all users are required to confirm that they are 18 years of age or older. Beyond this self-declaration, 7000bk may request documentary evidence of age and identity at any point, including during the KYC (Know Your Customer) verification process. Acceptable documents include a Bangladesh National Identity Card (NID), passport, or birth certificate accompanied by a government-issued photo ID.

Accounts where age verification cannot be satisfactorily completed will be suspended, and any balance held in those accounts will be frozen pending resolution. Funds deposited by a verified underage user will be returned via the original payment method (bKash, Nagad, Rocket, Upay, or bank transfer) after deducting any bonuses or promotional credits received.

2.2 Protecting Minors

If you are a parent or guardian and you believe a person under 18 in your household has accessed 7000bk, please contact us immediately at [email protected]. We will investigate the account promptly and take appropriate action. We also recommend using parental control software on shared devices to prevent minors from accessing gambling websites. Widely used filtering tools include Net Nanny, Kaspersky Safe Kids, and similar family-safety applications.

3. Recognising Problem Gambling

Problem gambling can affect anyone, regardless of how experienced a player they are, how much they wager, or how disciplined they normally feel. It develops gradually, and many people do not recognise the signs until the behaviour has already begun to cause harm. Being aware of the warning signs is the most important first step toward seeking help.

3.1 Common Warning Signs

The following behaviours may indicate that gambling has moved from recreational to problematic:

• Spending more money on gambling than you planned or can comfortably afford.
• Chasing losses — placing larger or more frequent bets to try to recover money you have lost.
• Gambling with money intended for essential expenses such as rent, food, utility bills, or school fees.
• Feeling restless, irritable, or anxious when not gambling, or when attempting to reduce your gambling.
• Lying to family members or friends about how much time or money you spend on gambling.
• Gambling becoming a way to escape stress, anxiety, depression, or difficult personal circumstances.
• Failing repeatedly to reduce or stop gambling despite genuine attempts to do so.
• Neglecting work, study, family responsibilities, or personal health as a result of gambling.
• Borrowing money, selling possessions, or taking out loans to fund gambling activity.

If two or more of the above apply to you, or to someone you know, we strongly encourage reaching out to our support team or a professional counselling service without delay.

4. Self-Assessment Questionnaire

Use the questions below to honestly reflect on your gambling behaviour over the past 12 months. This is not a clinical diagnostic tool, but it is a useful starting point for self-awareness. If you answer "Yes" to three or more questions, we strongly recommend using one of our player protection tools or speaking with a counsellor.

5. Player Protection Tools

7000bk provides a comprehensive set of account management tools that give you direct control over your gambling activity. These tools are available to all registered users and can be activated at any time through your account settings or by contacting our support team at [email protected]. All tool requests submitted via email are processed within 24 hours; where a restriction makes your account less accessible (such as a deposit limit reduction), it takes effect immediately.

5.1 Deposit Limits

You can set a maximum deposit limit on a daily, weekly, or monthly basis. Once a deposit limit is in place, it is immediately enforced — you will not be able to deposit more than your chosen limit within the defined time period, regardless of your payment method (bKash, Nagad, Rocket, Upay, or bank transfer). Reducing your deposit limit takes effect immediately. Increasing a deposit limit is subject to a cooling-off period of at least 7 days to ensure the decision is not made impulsively after a loss.

5.2 Loss Limits

A loss limit caps the total amount you are permitted to lose within a given time frame. This is separate from a deposit limit — it accounts for money wagered from your existing balance as well as new deposits. If you reach your loss limit before the period expires, no further real-money bets will be accepted until the limit resets or is adjusted. As with deposit limits, reducing a loss limit takes effect immediately; increasing one requires a 7-day cooling-off period.

5.3 Wagering Limits

A wagering limit restricts the total amount you can bet within a defined period, independent of wins or losses. This is particularly useful for players who enjoy frequent, smaller bets on cricket matches like BPL or IPL fixtures and want to keep their overall activity within a comfortable range without thinking about individual stake sizes.

5.4 Session Time Limits

You can set a maximum session length so that 7000bk will automatically alert you — and optionally log you out — after a specified period of continuous play. Time limits are available in 30-minute increments. Reality check notifications can also be enabled to remind you how long you have been playing at regular intervals during your session.

5.5 Time-Out (Cooling-Off Period)

If you want a short break from gambling without committing to a full self-exclusion, you can request a time-out of between 24 hours and 6 weeks. During a time-out, your account is temporarily suspended — you will not be able to log in, deposit, or place bets. Your account balance is preserved and accessible again when the time-out period ends. Time-outs cannot be cancelled early, so choose a period that genuinely reflects the break you need.

6. Self-Exclusion

Self-exclusion is a longer-term measure for players who feel that their gambling has become a serious problem and they need a more sustained period away from the platform. Unlike a time-out, self-exclusion at 7000bk is a formal commitment and is treated with the utmost seriousness by our team.

6.1 How to Request Self-Exclusion

To initiate self-exclusion, send an email to [email protected] with the subject line "Self-Exclusion Request" and include your registered username and the duration you are requesting. Self-exclusion periods are available for 6 months, 1 year, 2 years, 3 years, or indefinitely. Your account will be suspended within 24 hours of your request being received and verified.

6.2 What Happens During Self-Exclusion

Once self-exclusion is active, you will not be able to log in to your 7000bk account, and any promotional communications from us will be stopped immediately. Any balance remaining in your account at the time of self-exclusion will be held securely and returned to you upon verified request after the exclusion period has ended (subject to standard KYC verification).

7000bk will take all reasonable steps to ensure you are not contacted with marketing materials during a self-exclusion period. However, we strongly recommend that you also use device-level controls, browser extensions, or national self-exclusion registries as additional layers of protection, as no single measure provides absolute coverage across all platforms.

6.3 Returning After Self-Exclusion

Reactivating your account after a self-exclusion period requires you to contact [email protected] and complete a verification process. There is a mandatory 7-day review period before any reactivation is processed, during which our responsible gaming team may reach out to confirm you have had adequate support and that returning to the platform is the right decision for your circumstances. We reserve the right to decline reactivation where we have genuine concerns about a player's welfare.

7. Support and Help Contacts

If you are concerned about your own gambling or that of someone close to you, please reach out. Support is available both through 7000bk directly and through a range of professional organisations that specialise in problem gambling and mental health support.

7.1 7000bk Support Team

Our responsible gaming support team is available 24 hours a day, 7 days a week. Contact us at [email protected] for any of the following:

• Setting or adjusting deposit, loss, or wagering limits.
• Requesting a time-out or cooling-off period.
• Initiating a formal self-exclusion.
• Raising a concern about your own gambling behaviour.
• Reporting a concern about another person's use of a 7000bk account.

7.2 Professional Help Organisations

For independent, confidential support from qualified professionals, we recommend contacting a recognised mental health or problem gambling support service in Bangladesh or internationally. These organisations provide free, non-judgmental guidance to individuals and families affected by problem gambling. A trained counsellor can help you develop coping strategies, manage financial stress, and work toward recovery at your own pace.

8. Safer Gambling Tips

Even if your gambling is currently well within your comfort zone, these practical habits will help you keep it that way — whether you are betting on BPL cricket, spinning the reels on slots, or playing live casino games.

• Set a budget before you play and treat it as the cost of entertainment, not as money you expect to win back. Only gamble with funds you can afford to lose entirely without financial impact.
• Use deposit limits to enforce your budget automatically. Relying on willpower alone in the middle of an exciting match or game is harder than it sounds.
• Never chase losses. If you have reached your budget for the session, close the app and do something else. Tomorrow is another day.
• Set a time limit for each gambling session and stick to it, regardless of whether you are winning or losing. Extended sessions impair judgment.
• Take regular breaks during a session — step away from the screen, have a drink of water, and reset mentally before continuing.
• Never gamble under the influence of alcohol, drugs, or strong medication. Impaired judgment leads to decisions you would not make when clear-headed.
• Keep gambling separate from dealing with personal problems, stress, or negative emotions. Gambling as an emotional escape is one of the most reliable pathways to problem gambling.
• Balance gambling with other activities. Maintain hobbies, social connections, and interests outside the platform so that gambling never becomes the dominant activity in your life.
• Talk to someone you trust if you are starting to feel uncomfortable about your gambling. A family member, friend, or colleague may notice changes in your behaviour before you do.